WD My BookThunderbolt Duo Drives – Read the Fine Print

I was quite impressed when I received an e-mail advising me that Western Digital are now offering a new drive called the My Book Thunderbolt Duo with an Intel Thunderbolt interface port with a supposed transfer rate of 10Gb/s or 10 Gigabits per second.

But all is not what it seems.

Unfortunate my initial enthusiasm was somewhat diminished by reading the fine print in the speed graphic.

The actual performance of the device is given in MB/s or Megabytes per second, not Gigabits, so some arithmetic has to be done. Eight bits to a byte leaves us with a maximum speed of 2000 Megabytes/s or 2Gb/s, way below the indicated throughput of either Firewire or Thunderbolt port.

In fairness to Western Digital, the fine print is there, you just have to work at finding the truth.

The 10Gb/s throughput of the Thunderbolt interface is actually supposed to be a combination of up to two HD video channels, and multiple data devices, on a single cable, not a single device. The transfer rates are based on the manufacturers specification, not the realities of the device in question.

In short read the fine print.

I have been stung by transfer speed claims before. This is not the first time a manufacturer has erred on the side of hype, and will not be the last.
Have you been caught by claims that where not supported by reality? 
Why not share with us, I would love to know how you feel.

Don’t Make This Social Media Marketing Mistake

Social Media Marketing – DON’T Send  Your Customers to Mark Zuckerberg

More and More, I see marketing campaigns sending customers to Social Media web sites.

Don’t do that! Really. Stop it now! The visitor is interested enough in you or your product to read a web page, blog post, tweet and look for more information. Instead of sending them to your  web page, you are directing them to a site you do not and cannot control.

Bloggers are doing the same with Follow us on Twitter and Find us on Facebook buttons. A visitor has come to your site, hopefully to read your content and perhaps buy your products, and you then send them to Facebook. Mark Zuckerberg thanks you. Your customer has now become his. In the Internet age we all have the attention span of goldfish. Once your prospect hits Facebook they may follow you, but they may never actually engage you. It may be days or months before they return to your web site.

Don’t Send People to a Place You Do Not Control

“Ahh”, you say, “but we have build a GREAT site on Facebook and are getting thousands of Likes”. Perhaps you are, but what real engagement are you getting, and how much control do you have?

Many businesses have used a standard Facebook account and use it a business page. A Group has some advantages, but today Facebook is pushing everyone towards Fan Pages. Many businesses have fallen foul of Facebook’s ever changing rules and had there site taken down. See the account by Ars Technica. Some have had the page taken over by hackers or ex-employees who have changed passwords and locked the business out of it’s own site. And many people will use comments on a popular Fan Page as a platform for their own purposes.

Facebook Changes Again

At the end of March 2012 Facebook is changing the rules about pages again. Fan pages, or Facebook pages are now being brought into line with the normal user page. The look is changing. Here is the facebook page of one business before:

This is how the Easy Luchbox page looked on Facebook


And After:


easy lunchbox facebook page now

Some businesses have spent $50,000 (and perhaps more) getting pages like this designed. Now much of that work will be thrown away.


McDonalds Australia. A Big Marketing Campaign pointing to Facebook

McDonalds Australia have been running an advertising campaign featuring their Facebook page. Their web site ( it doesn’t work for me most of the time, I have Flash disabled) also has a link to this page. I tried clicking on the link to Facebook and got a rather disturbing pop-up.

Eventually I accepted the caution and when to the McDonalds Facebook page. The advertising campaign seems to have worked. They Have 285,580 persons who like their page.  There was a reward for doing liking the site. Of those 277,965 have actually visited the site, but only 13,933 are Talking About the page.

This page will, of course change within the next week or so…

Be prepared for Damage Control

A quick browse through the comments on various posts indicate that many of the comments are less than flattering.

Comment on McDonalds Facebook Page
More less that flattering comments


I wonder if I commented on the violent bout of food poisoning that almost put me in hospital after eating a McDonalds, would it be deleted? Would it help their marketing?

Deleting comments because they do not meet your approval is a dangerous move. People do not like to be censored.

Keep your traffic at Home, Mark Zuckerberg has enough. Remember, Facebook is not there to help your marketing effort. Their goal is to get your customers engaged, gather information and target someone else’s advertising at them

A far better use for the precious seconds of their time someone has given you would be to direct them to you own web site. Preferably a custom landing page that has been designed to call them to action. Sign up for a news letter, subscribe to a feed or make a purchase.

Use Facebook and Twitter for Inbound Marketing

Facebook and Twitter have a very real place in marketing, but it is in the other direction. Don’t send people there. Use Tweets or posts to encourage people who find you on those sites to follow you because you point them to interesting content. If that content is on your web site, so much the better. The main thing is to give them something worth reading, commenting on or re-tweeting. Then they will bring their friends to you.

So when that Social Marketing Guru comes knocking, say “No, thank you, I would like to send my potential clients where I can control the message.”


A New Router, And Problems out of the Box – Linksys WRT160N

I have used a D-Link DI-624S storage router for a couple of years now. I received a lot of criticism, much of it well founded. The ability to share printers and USB drives was a good idea, but it lost something in the implementation. Recently it died completely overnight. In the evening, the internet was offline, but the internal network was functioning. In the morning, I rebooted it, and it just did not come back. The same day I replaced it with the well reviewed Linksys (Cisco) WRT160N Wireless Router.

The WRT160N is a thing of beauty, looking more like a jet or flying saucer than a wireless router. But it also performs most impressively. It has outstanding wireless coverage. I walked around with my Asus Eee connected to the wireless network. I could get two doors down the street, or out into the back yard and to the back fence with full wireless network speed. And with 802.11n it is faster than any WiFi card I have at present.

It seems there is a problem though. It began to drop out, with DNS errors (site not found, etc) and I had to do some research. It appears the the router has a security vulnerability, and in an attempt to fix it, Linksys upgraded the firmware and introduced a bug. here I go again. I seem to buy the lame ducks!

The vulnerability is reported by Secunia here

Then solution was to install the older version of firmware 1.2.02_008. A web page showing how to do this has been posted here . Once the firmware was downgraded, and the DNS settings changes, the router began to work fine.

I will watch Linksys for a firmware upgrade, and hope they post one soon. In future I will spend more time reading the newsgroups associated with these products. It was a quick decision because I needed to get back on the air.

I am very pleased with the Wireless performance of the WRT160N, but not with the lack of comment or action by Linksys. I know it takes time to produce and test firmware, but there should at least be some comment on the problem.

How about it Linksys, are you taking any responsibility for this? The issue has been documented and discussed endlessly on your OWN FORUMS and still, four months later this defective product is still in the stores.